Bilingual French Customer Care Specialist

Seattle, Washington

Bilingual French Customer Care Specialist in a modern pet-friendly office

 

Pay: $14.50/hour

 

Location: Georgetown Area

 

Direct Hire

 

If you are pet-loving, self-motivated, charismatic, and speak French, you and your favorite fluffy friend can join our client as a Customer Care Specialist.

 

Dog person? Cat person? Passionate about pets? You’re definitely not alone! Meet this Seattle-based company that has one thing on their mind: healthy pets .

 

Our client is dedicated to providing quality, affordable services aimed at pets in the United States and beyond. Since their humble beginnings in 2000, our client has built their company on the human-pet bond – not just believing in it, but living it every single day. This philosophy certainly resonates with their customers and stakeholders: after going public in 2014, their stock prices have climbed year over year. Moreover, our client hasn’t just grown in value, they’ve grown in size too. Their headquarters is home to more than 430 employees and their 200+ pets!

 

You heard us right. More than TWO HUNDRED pets! Our client’s new office in Georgetown is completely pet-friendly , with a puppy play area in the lobby, pet beds at every cubicle, and soft, warm blankets at every turn. You should be comfortable working side-by-side with Fido or Whiskers – who may even lend a paw or two – as this is an office that has very much gone to the dogs (and cats)!

 

Responsibilities:

  • Manage high volume inbound calls
  • Communicate quickly and professionally to customer questions and concerns
  • Make efficient use of a multi-screen computer set up
  • Maintain customer records by clearly and consistently updating the database
  • Keep a consistent attitude of genuine care and desire to help

Qualifications:

  • Must be fluent in French
  • 1 year experience providing customer service over the phone
  • Strong preference given to candidates with veterinary clinic experience, including both patient and customer care
  • Excellent verbal and written communication skills
  • Skilled at online research
  • Ability to learn quickly in an ever-changing environment
  • Proficiency with Microsoft Office applications

 

Parker Staffing Services offers administrative, customer service, call center, and executive assistant job opportunities in the Seattle and Bellevue metro area. Parker has served as the staffing company of choice for thousands for over three decades. Visit our employment opportunities page at http://www.parkerservices.com to review our full offering of contract, contract to hire and direct hire job openings!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Type: Direct-Hire

Category: Customer Service / Call Center

Reference ID: 13003

Date Posted: 10/12/2017

Start Date: 10/23/2017