Customer Service Representative

Everett, Washington

Pay: $13.69/hr ($20.54/hr overtime)             Location: South Everett

 

Contract with intent to hire                           Number of Openings: 5

 

Call Center Hours: 7:00am – 7:00pm, 7 days a week

 

 

This is the perfect opportunity to kick-off a strong career with a 100-year-old financial institution. Whether transitioning from retail sales, or starting fresh out of school, this is your chance to break into a professional office environment. As a Customer Service Representative, you will prove your merit by being a good listener and applying a natural instinct to solve people's problems.

 

As one of the strongest financial institutions in the United States, our client has the resources and motivation to train and support you, for as long as you are motivated to grow! In this Customer Service role, you’ll be trained to take inbound calls only. No sales. No collections. It is the ideal role to gain valuable experience in many different aspects of customer service and the banking industry.

 

Feel good knowing that you’ll be working with an organization that not only takes care of their own, but is rooted in helping thousands of small businesses and customers find financial footing; after all, one of our client’s core values is investment in communities where they conduct business. Their commitment extends to housing and community development initiatives, Senior Citizen and Low-Income lending programs, and promoting financial literacy to schools in the communities in which it serves.

 

If you’re excited and energized about the idea of working with a culture that thrives on community outreach and simply being nice, then we want to talk to you about this phenomenal Customer Service opportunity in South Everett.

 

Responsibilities:

  • Manage high volume inbound calls
  • Communicate quickly and professionally to customer questions and concerns
  • Make efficient use of a multi-screen computer set up
  • Maintain customer records by clearly and consistently updating the database
  • Keep a consistent attitude of genuine care and desire to help

 

 

Qualifications:

  • Excellent communication skills and the ability to practice proper phone etiquette
  • Eagerness to learn new software and apply information quickly
  • Demonstrated ability to be punctual, consistent, and responsible
  • Ability to pass a background check and credit check to be qualified to access sensitive customer information

 

 

Parker Staffing Services offers administrative, customer service, call center, and executive assistant job opportunities in the Seattle and Bellevue metro area. Parker has served as the staffing agency of choice for thousands for over three decades. Visit our employment opportunities page at http://www.parkerservices.com to review our full offering of temp and direct hire job openings!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Type: Contract-to-Hire

Category: Customer Service / Call Center

Reference ID: 12958

Date Posted: 07/16/2017

Start Date: 08/13/2017

End Date: 11/26/2017