Front Desk Agent

Kent, Washington

Front Desk Agent needed for car rental agency in Kent

 

Job# ID: 14328

Pay Rate: $13.00 / hourly

Location: Kent, WA

Contract to Hire

 

We are looking for outgoing, customer centric candidates who can maintain a genuinely positive attitude when troubleshooting various inquiries regarding the services our client offers. As a direct partner to Avis cars & Budget trucks our client offers a vast variety of automobile rental options for travelers on vacation,  business trips, or even locals planning a quick weekend getaway. 

As the Front desk Agent, you will be responsible for all front facing customer interactions via phone and in person. Although you will not drive any vehicles onsite while under contract, a clean driving record is required since this is a contract to hire opportunity with a high possibility of converting to full time.

 

 

Responsibilities

  • Provide general customer service via phone and in person
  • Use Wizard software (DOS System) and memorize commands to check out cars & trucks
  • Create reservations, make any adjustments upon request
  • Offer up-sell rental products with every transaction (once fully trained you will earn a 3% commission on every add-on sold
  • Periodically make cold calls to potential customers

 

 

Qualifications

  • Clean driving record required
  • 5-panel drug test is mandatory
  • Must be available on weekends upon request (Sat 7am – 4pm Sun 7am – 12pm)
  • 2 years of customer service experience preferred
  • Ability to learn Wizard software commands in DOS via onsite training
  • Business Casual dress code

 

 

Parker Staffing Services offers administrative, customer service, call center, and executive assistant job opportunities in the Seattle and Bellevue metro area. Parker has served as the staffing agency of choice for thousands for over three decades. Visit our employment opportunities page at http://www.parkerservices.com to review our full offering of temporary to direct hire job openings!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Type: Contract-to-Hire

Category: Customer Service / Call Center

Reference ID: 14328

Date Posted: 07/10/2018

Start Date: 07/23/2018

End Date: 11/23/2018